If we’re unable to collect the payment, all that will happen is your account will be placed on hold. Once the payment is made, your account will automatically be reactivated. Please be assured we’ll never charge you any late fees. If you cannot make a payment please do update us with your current circumstances as we are here to help!
- Late Payments Credit Reporting - negative impacts on late payments, highlighting we can remove negative events if they’ve missed a payment due to system error etc
Suggested Articles:
1. What Happens If I Miss A Payment -
https://payzilch.zendesk.com/hc/en-gb/articles/360008682398-What-happens-if-I-miss-a-payment-
2. What can I do if I have insufficient funds?
https://payzilch.zendesk.com/hc/en-gb/articles/4413258349329-What-can-I-do-if-I-have-insufficient-funds-
3. I am experiencing financial difficulties?
https://payzilch.zendesk.com/hc/en-gb/articles/4405230462609-I-am-currently-experiencing-financial-difficulty
4. How does my available spending limit work?
https://payzilch.zendesk.com/hc/en-gb/articles/360024752973-How-does-my-available-spending-limit-work-