1)Personal Identification
If we are unable to verify your account electronically, we may require that you provide us with a valid form of ID. For this we accept:
If we are unable to verify your account electronically, we may require that you provide us with a valid form of ID. For this we accept:
- A valid passport.
- Driving licence (including Provisional Driving Licences)
- National identity card bearing a photograph of the applicant (i.e. PASS Citizen card)
2) Address Verification
We may also need to verify your address. The name and address on these need to match the details you’ve given us. We accept:
We may also need to verify your address. The name and address on these need to match the details you’ve given us. We accept:
- Utility bill (gas, electric, satellite television, landline phone bill) issued within the last three months
- Bank statement issued within the last three months
- Local authority council tax bill for the current council tax year
- Current UK driving licence (but only if not used for proof of age)
- Original mortgage statement from a recognised lender issued for the last full year
- Solicitors letter within the last three months confirming recent house purchase or land registry confirmation of address
- Council or housing association rent card or tenancy agreement for the current year
- NHS Medical card or letter of confirmation from GP’s practice of registration with the surgery
3) A selfie
At times, we may also request a selfie holding up your ID documents.
At times, we may also request a selfie holding up your ID documents.