We're committed to responsible spending; so, in order to understand whether Zilch is right for you, we first do a soft credit check to determine your spend limit, so you won’t go overboard. Then we check the proof of ID you’ve sent to verify your identity. We also refer to Anti-Money Laundering Regulations to ensure that all your transactions are legitimate.
If you have not been offered a Zilch card yet, it could mean that we are still in the process of checking everything. If you want to check the status of your registration, feel free to get in touch with us.
Chat to us by scrolling to the bottom of the “Contact us” page on the Zilch website and clicking “Support”. We’re online and ready to answer your questions via our live chat 8am - 8pm.
